How to inquire about social security
With the continuous improvement of the social security system, social security inquiries have become a hot topic of public concern. Whether you are inquiring about personal payment records, medical insurance balances, or handling social security transfers and other services, it is crucial to master convenient inquiry methods. This article will sort out the hot social security inquiry content on the entire Internet in the past 10 days and provide structured data to help you quickly understand the inquiry method.
1. Common ways to inquire about social security

The following are currently the most commonly used social security inquiry methods, covering online and offline channels:
| Query method | Applicable scenarios | Operation steps |
|---|---|---|
| Social Security official website inquiry | National or local social security official website | 1. Log in to the local social security official website; 2. Register/log in to personal account; 3. Enter the "Social Security Inquiry" page to view records. |
| Mobile APP query | National government service platform or local social security APP | 1. Download “Handheld 12333” or local social security APP; 2. Bind social security card after real-name authentication; 3. Check payment records or medical insurance balance. |
| WeChat/Alipay inquiry | Through mini programs or life services | 1. Search the "Electronic Social Security Card" applet on WeChat; 2. Alipay enters the "Citizen Center"; 3. Query after binding social security card. |
| Offline Social Security Bureau Inquiry | Social security agency window | 1. Bring your ID card or social security card; 2. Go to the local Social Security Bureau; 3. Inquiry at the manual counter or self-service machine. |
| Telephone inquiry | 12333 social security hotline | Dial 12333 and follow the voice prompts. |
2. Comparison of social security inquiry channels in popular areas
According to Internet user search data in the past 10 days, social security query methods in the following areas have received the most attention:
| area | online channels | Offline address |
|---|---|---|
| Beijing | “Beijing Tong” APP, Beijing Social Security Online Service Platform | District social security centers (such as Chaoyang District Social Security Bureau) |
| Shanghai | "Submit application" APP, Shanghai Human Resources and Social Security official website | Shanghai Social Insurance Management Center |
| Guangdong Province | "Guangdong Affairs" mini program, Guangdong Government Service Network | Municipal Social Security Bureau (such as Shenzhen Municipal Social Security Bureau) |
| Zhejiang Province | “Zhejiang Office” APP, Zhejiang Government Service Network | Hangzhou Social Security Service Center, etc. |
3. Answers to frequently asked questions about social security inquiries
Based on the recent hot spots of netizen consultation, the following high-frequency questions have been sorted out:
1. How to check the records after losing the social security card?
Answer: You can reissue and inquire through online channels (such as electronic social security card applet) or bring your ID card to the Social Security Bureau.
2. How to combine and query social security paid in different places?
Answer: Log in to the National Social Insurance Public Service Platform (http://si.12333.gov.cn), apply for "Social Security Relationship Transfer" and then make a unified query.
3. Can the medical insurance balance and pension be queried at the same time?
Answer: Yes. All insurance data can be viewed in the "Personal Rights Record" of official channels (such as local social security APP).
4. Latest policy developments (updated in the past 10 days)
1.National Medical Insurance Directory Update: Starting from September 2023, the medical insurance drug catalogs in many places will be adjusted, and the latest reimbursement scope can be checked through the "National Medical Insurance Service Platform" APP.
2.Adjustment of social security payment base: Shanghai, Jiangsu and other provinces and cities have announced the upper and lower limits for social security contributions in 2023, and the official website has simultaneously updated the calculator function.
3.Discount for applying for electronic social security card: Guangdong, Sichuan and other places launched the “Lottery for Applying for Electronic Social Security Cards” to help promote digital services.
5. Things to note
1. Be wary of "Social Security Inquiry" links from unofficial channels to avoid leaking personal information.
2. When online query encounters a busy system, it is recommended to access during staggered peak hours (such as 9:00-11:00 on weekdays).
3. If you have any objection to the payment record, you must apply to the Social Security Bureau for review within 60 days.
Through the above structured data and hotspot sorting, I believe you can complete social security inquiries more efficiently. If you need further help, you can call 12333 or consult the local social security agency.
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